Order one tote,
or a fleet of two hundred.
We sell to one-off buyers, to weekly standing-order customers, and to corporate fleet owners building closed-loop returnable assets. Same yard, same grading, three different sizes of conversation.
Same-day reply.
Every form goes straight to a human in Green Bay — no chatbots, no offshore desks. Mon–Fri responses within four working hours.
The way we sell is also the way we take back.
Every tote we sell is one we’ll happily buy back when you’re done with it. Sometimes for credit on the next order, sometimes for cash, sometimes for end-of-life recycling pickup. The point is: a tote that leaves our gate has a path home, and you don’t end up with empty IBCs piling up against a wall behind your dock.
Standing-order customers get this built into the contract. One-off buyers can call us anytime. Sell to us explains the buy-side.
What a typical customer engagement looks like.
- Hour 0
Inquiry
You send a quote request. Form lands in our shared inbox in Green Bay; goes to a real human, not a router.
- < 4 hrs
First reply
We confirm availability, ask the two or three follow-ups we always have (chemistry, location, timing), and quote.
- Day 1–2
PO & scheduling
Once you accept, we lock the slot. Reconditioned in-stock orders schedule for next available outbound; new orders schedule against factory lead time.
- Day 2–4
Wash & QC
Reconditioned totes run through their 14-step cycle. Each one gets a serial-tracked record. Photos on request.
- Day 3–6
Outbound
On a truck. Our driver, our manifest. Tracking shared the morning of dispatch.
- Delivery + 7
Follow-up
We check in once after delivery. Make sure everything is right. Then we leave you alone unless you need us.
A worked example of a 200-tote closed-loop program.
Imagine a regional chemical distributor who currently buys ~600 totes a year from three different brokers, sees them disappear into customers’ warehouses, and never reliably gets them back. They want a tighter loop.
A typical fleet build with us would run roughly:
- Year 1 buy-in. 200 reconditioned totes, branded with their logo on a corner-vertical vinyl tag, serial-numbered, registered to their account in our database. Capital cost: ~$54,000 (vs. ~$120,000 for equivalent new fleet).
- Quarterly returns. Their customers’ empty totes ship back to us on negotiated routes — sometimes consolidated with their next outbound delivery. We log returns by serial against their account.
- Per-cycle reconditioning. Each return runs through our 14-step process and ships back to them ready to fill. Per-cycle fee: ~$22 per tote, less than a third of buying replacement reconditioned outright.
- Annual loss backfill. A typical 2–3% per-year loss rate (totes that don’t come back) gets backfilled from our reconditioned inventory at the standing-order price.
Net effect: same number of totes in service every year, ~62% less spend, ~76% less embodied carbon, and a much tighter chain of custody. Half of our standing-order customer base is on a variant of this model.
The ones people ask after their first reply.
What’s the minimum fleet size?
50 totes. Below that, the administrative overhead of a fleet program doesn’t pay back; you’re better off ordering reconditioned in standing-order quantities.
How long does a fleet build take to set up?
~4–6 weeks. Most of the time is on the branding and database setup side. The first batch of totes ships in week 2–3.
Can we own the totes or do we lease them?
Both work. Most customers own outright. A few prefer a lease-style model where they pay per-cycle without an upfront capital outlay.
What happens if a customer of ours damages a tote?
It enters our recovery flow. If reuseable, we recondition and return. If not, we credit to your account as recoverable steel + HDPE value, and replace from inventory.
Do you handle our customer relationships?
No. The totes are yours; your customers stay yours. We are the back-end logistics and reconditioning partner; we don’t front-end your business.
Build a returnable-asset fleet.
If you’re moving more than 50 totes a year, a fleet program changes the per-tote economics. Let’s talk numbers.